Privacy policy

This data protection declaration informs you about the type, scope and purpose of processing personal data (hereinafter briefly "data") within our online offer and the websites, functions and content associated with it. With regard to the terms used, such as "processing" or "responsible", we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR). In the sense of this data protection declaration, "you" and "your" relate to you as the user of the services, regardless of whether you are a customer, website visitors or another person whose information we have recorded in accordance with this data protection declaration.

Please read this data protection declaration carefully.

Changes to this data protection declaration

We can update this data protection declaration from time to time, including to reflect changes in our practices, or for other company, legal or regulatory reasons. We will publish the revised data protection declaration on the website, update the date "Stand: XX.XX.20XX" and take all other legally required steps.

So record, save and use your data

In order to provide the services, we collect data as listed below. The data collected and used by us vary depending on how you interact with us.

In addition to the specific usage purposes listed below, we can use the data you have recorded to communicate with you, to provide or improve services, to meet all applicable legal obligations, to enforce or defend all applicable service conditions and to protect or defend the services, our rights and rights of our users or others.

What data do we collect?

The type of data we receive from you depends on how you interact with our website and use our services. In the following sections, the categories and specific types of the data we record are described.

Data recorded or transmitted by you

The data that you transmit to us directly via our services can include:

• Contact details-including your name, your address, telephone number and email address.
• Order information-including your name, your billing address, delivery address, payment confirmation, email address and telephone number.
• Account information- including your username, passwords, security questions and other information used for account security.
• Information on customer support- including the information you include in your communication with us, for example if you send a message about the services.

For some functions, it may be necessary to provide us with certain information directly about yourself. You can determine not to provide this information. However, this can cause you not to use these functions or cannot access it.

Data collected by us about your use

We can also automatically record certain information about your interaction with us ("Usage data"). For this purpose we may use cookies, pixels and similar technologies ("Cookies“) Usage data can contain information about how to access our website and your account and use it, including device information, browser information, information on your network connection, your IP address and other information.

Data received from third parties

Finally, we can receive information about you from third parties, including providers and service providers who record information on our name, for example:

• Companies that support our website and services, such as Shopify.
• Our payment processors, the payment information (e.g. bank account, credit or debit card information, billing address) record in order to handle your payment, carry out your orders and provide you with the products or services you requested to meet our contract with you.
• If you visit our website, open or click on e-mails that we send you, or interact with our services or ads, we or third parties with which we work with online tracking technologies such as pixels, web beacons, software development kits, libraries of third-party providers and cookies automatically record certain information.

All information we receive from third parties is treated in accordance with this data protection declaration. See also the section below,Websites and links third.

So we use your data

• Provision of products and services.We use your data to provide you with the services and to fulfill our contract with you, including the processing of your payments, the execution of your orders, the sending of notifications in relation to your account, purchases, purchases, returns, exchange or other transactions, the creation, care and other management of your account, the organization of shipping, facilitating returns and exchanges as well as other functions and functionalities Account. . We can also improve your shopping experience by enabling Shopify to compensate for your account with other Shopify services that you may want to use. In this case, Shopify processes her data in accordance with its data protection directive and consumer data protection guideline.
• Marketing and advertising.We can use your data for marketing and advertising purposes, for example to send marketing and advertising news by email, SMS or post and to display advertising for products or services. This may include the use of your data in order to better adapt the services and advertising on our website and other websites. If you are based in the EEA, the legal basis for these data processing activities is our legitimate interest in the sale of our products in accordance with Art. 6, Paragraph 1 (F) GDPR.
• Security and fraud prevention.We use your data to recognize possible fraudulent, illegal or malicious activities, examine it or take appropriate measures. If you opt for the use of the services and register an account, you are responsible for the security of your account registration information. We strongly recommend that you not pass on your user name, password or other access data to third parties. If you believe that your account has been compromised, please contact us immediately. If you are based in the EEA, the legal basis for this data processing activities is our legitimate interest in ensuring the security of our website for you and other customers in accordance with Art. 6, Paragraph 1 (f) GDPR.
• Communication with you and service improvement.We use your data to offer you customer support and improve our services. This is in our legitimate interest in order to be able to answer you, to offer you effective services and to maintain our business relationship with you, in accordance with Art. 6, Paragraph 1 (F) GDPR.

Cookies

How many websites do we use cookies on our website. You can find specific information about the cookies that we use in connection with the provision of our shop via Shopifyhttps://www.shopify.com/legal/cookies. We use cookies to operate and improve our website and our services (including storing your actions and preferences) to carry out analyzes and to better understand the user interaction with the services (in our legitimate interest to manage, improve and optimize the services). We can also allow third parties and service providers to use cookies on our website to better adapt the services, products and advertising on our website and other websites.

Most browsers automatically accept cookies by default. However, you can set your browser so that cookies are removed or rejected using the browser control. Please note that removing or blocking cookies can affect your user experience and can lead to some of the services, including certain functions and general functionalities, are no longer correct or are no longer available. In addition, blocking cookies cannot completely prevent us from passing on information to third parties, for example our advertising partners.

How we pass on data

We will only pass on your personal data to third parties if this is necessary to fulfill the contract, we are legally obliged to do so or have agreed. In the following, cases are mentioned:

• Delivering to providers or other third partiesthat provide services on our behalf (e.g. IT management, payment processing, data analysis, customer support, cloud storage, order fulfillment and shipping).
• Passing on to business and marketing partners To provide you with services and advertise you for you. Our business and marketing partners use your data according to your own data protection guidelines.

We pass on the following categories of personal data about users for the above purposes:

Websites and links third

Our website may contain links to websites or other online platforms operated by third parties. If you follow links to websites that are not connected to us or are controlled by us, you should check their data protection and security guidelines as well as other terms and conditions. We assume no guarantee and responsibility for data protection or the security of such websites, including the correctness, completeness or reliability of the information found on these websites. Information that you provide in public or half-public locations, including information that you share on social networking platforms of third parties, may also be viewed by other users of the services and/or users of these platforms of third parties without a restriction with regard to use by us or third parties. The inclusion of such links by us automatically does not constitute an approval of the content of such platforms or their owners or operators, except as in the service.

Children's data

The services are not intended for use by children, and we knowingly do not grasp any personal data from children. If you are a child or legal guardian of a child who has given us his personal data, you can reach us via the contact details given below and request that this data delete them.

At the time of the entry into force of this data protection declaration, we have no real knowledge that we "pass" or "sell" personal data of people under the age of 16 (as these terms are defined in the applicable law).

Security and storage of your data

Please note that no security measures are perfect or impenetrable and that we cannot guarantee "perfect certainty". In addition, the information you send us may not be sure during the transmission. We recommend that you do not use unsafe channels to tell us sensitive or confidential information.

How long we keep your personal data depends on various factors, for example on whether we need the data to manage your account, provide the services, comply with legal obligations, to enforce disputes or to enforce other applicable contracts and guidelines.

Your rights

You have the rights listed below regarding your personal data:

• According to Art. 15 GDPR To request information about your personal data processed by us;
• According to Art. 16 GDPR To request the correction of incorrect or complete your personal data stored by us;
• According to Art. 17 GDPR To request the deletion of your personal data stored by us;
• According to Art. 18 GDPR to restrict the processing of your personal data;
• According to Art. 20 GDPR Your personal data that you have provided to us to receive format in a structured, common, common and machine -reading beer or to request the transmission to another person responsible;
• According to Art. 7 Para. 3 GDPR To revoke your consent once at any time;
• According to Art. 77 GDPR to complain to a supervisory authority.

We will not discriminate you if you practice one of these rights. We may have to record information from you to check your identity, such as your email address or account information before we can give a answer to the request. In accordance with the applicable laws, you can name an authorized representative who, in your name, makes inquiries to exercise your rights. Before we accept such a request from a representative, we have to provide evidence that you have authorized him to act in your name. In addition, we may have to confirm your identity directly with us. We will answer your request promptly how the applicable law requires.

complaints

If you have complaints about the way we process your personal data, please contact us via the contact details given below. If you are not satisfied with our answer to your complaint, depending on your place of residence, you may have the right to appeal against our decision by contacting us via the contact details listed below or submitting your complaint to your local data protection authority. For the EEA you will find a list of the responsible data protection supervisory authoritieshere.

International user

Please note that we may transfer, store and process your personal data outside the country in which you live. Your personal data is also processed by employees and external service providers and partners in these countries.

If we transmit your personal data to countries outside of Europe, we rely on recognized transmission mechanisms such as the standard contract clauses of the European Commission or equivalent contracts of the responsible British authority, unless the data transmission has been transferred to a country that has been determined that it offers an appropriate level of protection.

contact

If you have any questions about our data protection practices or this data protection declaration or want to exercise one of the rights you are entitled to, write us an email to info@swisstallow.de or contact us at Swiss Tallow Deutschland GmbH, Hilde-Hüsgen-Weg 4, 45239 Essen, Germany.

Status: 06.05.2025